Mercedes-Benz
SERVICE & REPAIRs
Accelerate Automotive is your #1 Mercedes-Benz car service & maintenance provider in Brisbane. With extensive experience, your Mercedes could not be in safer hands.
Factory-trained Mercedes technicians
manufacturer Compliant Servicing
uniquely personalised approach
From the beginning, the experience was fantastic. From booking and being offered a loan car to arriving and being offered a coffee, it really is the small things that lead to an amazing experience.
Brendan, Google
The superior alternative to Mercedes-Benz servicing at the dealerships
When you search ‘Mercedes service near me’, don’t be surprised to see us at the top. That’s because, in Brisbane, we’re the superior choice when it comes to personalised car servicing, maintenance and repairs for all Mercedes-Benz models. Rest assured that your vehicle is in the best hands when parked in our Coopers Plains garage. Why? Because we love your Merc as much as you do.
Servicing
Mercedes-Benz servicing
Our love of European cars runs deep, and Mercedes-Benz vehicles are no exception. With decades worth of skills, knowledge and experience under the bonnet, our team of passionate automotive mechanics, technicians and electricians will give your car the love it deserves without compromising on quality and value.
Mercedes-Benz Service A
Service A is required when you’ve had your car for one year or if you’ve driven it for 25,000kms, you’ll need this after every 2 years or 30,000kms thereafter.
- Replacement of oil filter and synthetic motor oil
- All fluids and levels checked and corrected as per the manufacturer’s specifications
- Check tyre pressure and correct
- Brake inspection to find component issues
- Resetting for the next Service A interval
- Windscreen wiper blade replacement
- Replace cabin dust/combination filter
Mercedes-Benz Service B
Service B is required when you’ve had your car for one year or if you’ve driven it for 25,000kms, you’ll need this after every 2 years or 30,000kms thereafter.
- Replacement of oil filter and synthetic motor oil
- All fluids and levels checked and corrected as per the manufacturer’s specifications
- Check tyre pressure and correct
- Brake inspection to find component issues
- Resetting for the next Service A interval
- Windscreen wiper blade replacement
- Replace cabin dust/combination filter
Models
Mercedes-Benz
Models We Service
Equipped with state-of-the-art tools, crew and diagnostic equipment, we’re fully qualified (and fully confident) to handle the specialist technology and equipment unique to the Mercedes-Benz line.
Faults
Common Faults
We See
At Accelerate Automotive, we're well-versed in the unique intricacies of European vehicles, particularly Mercedes. In our experience, we've encountered a variety of issues, some more common than others. Below, you'll find a list of frequent faults we see with these vehicles.
The common faults that we have experienced extend far beyond what you see on this page. We have offered a glimpse into some common faults we frequently encounter. While the list you see here is just a snapshot, it reflects our in-depth understanding of a broad spectrum of issues. Sharing this knowledge highlights our proficiency and serves as a valuable resource for our customers. If you're facing a specific issue that's not listed, rest assured that our experienced team is well-equipped to address various challenges. Regular Mercedes-Benz Service and periodic inspections can help detect and address issues before they lead to more significant problems.
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Timing Chain and Tension Wear
Timing Chain and Tension Wear in Mercedes-Benz models can occur due to prolonged stress and strain on these components, leading to improper timing of the engine's valves and potential damage to the engine itself. This issue can result in poor engine performance, noise, and, in severe cases, engine failure if not addressed promptly through maintenance or repair. We have seen this fault is most commonly seen in the following models:
- Mercedes-Benz GLA-Class (X156)
- Mercedes-Benz C-Class (W204)
- Mercedes-Benz E-Class (W212)
- Mercedes-Benz M-Class (W164)
- Mercedes-Benz R-Class (W251)
- Mercedes-Benz S-Class (W221)
- Mercedes-Benz SLK-Class (R172)
- Mercedes-Benz CLS-Class (W218)
- Mercedes-Benz GL-Class (X164)
- Mercedes-Benz GLE-Class (formerly ML-Class, W166)
- Mercedes-Benz GLC-Class (X253)
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Balance Shaft Gear Issues
Balance shaft gear issues in Mercedes-Benz models often result from wear or failure of the balance shaft gears and can lead to engine vibration, rough idling, and reduced engine performance. Please keep in mind that the impact and prevalence of balance shaft gear issues can vary depending on the model year and engine type. We have seen this fault is most commonly seen in the following models:
- Mercedes-Benz GLC-Class (X253)
- Mercedes-Benz C-Class (W203, W204)
- Mercedes-Benz E-Class (W211, W212)
- Mercedes-Benz GLK-Class (X204)
- Mercedes-Benz M-Class (W164)
- Mercedes-Benz R-Class (W251)
- Mercedes-Benz S-Class (W220, W221)
- Mercedes-Benz SLK-Class (R171)
- Mercedes-Benz CLK-Class (W209)
- Mercedes-Benz CLS-Class (W219, W218)
- Mercedes-Benz GL-Class (X164)
- Mercedes-Benz GLE-Class (formerly ML-Class, W166)
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Engine Mount Wear and Tear/failure
Engine mount wear and tear/failure can be an issue in various Mercedes-Benz models. Engine mounts can deteriorate over time due to normal wear and tear, leading to increased engine vibration and reduced ride comfort. We have seen this fault is most commonly seen in the following models:
- Mercedes-Benz GLC-Class (X253)
- Mercedes-Benz C-Class (W203, W204)
- Mercedes-Benz E-Class (W211, W212)
- Mercedes-Benz GLK-Class (X204)
- Mercedes-Benz M-Class (W163, W164)
- Mercedes-Benz R-Class (W251)
- Mercedes-Benz S-Class (W220, W221)
- Mercedes-Benz SLK-Class (R171)
- Mercedes-Benz CLK-Class (W209)
- Mercedes-Benz CLS-Class (W219, W218)
- Mercedes-Benz GL-Class (X164)
- Mercedes-Benz GLE-Class (formerly ML-Class, W166)
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Stretching or Wear of The Timing Chain
Stretching or wear of the timing chain is a known issue in some Mercedes-Benz models. Timing chain issues, such as stretching or wear, can lead to engine timing problems, engine misfires, and even engine damage if not addressed promptly. We have seen this fault is most commonly seen in the following models:
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ESL (Electronic Steering Lock) Failure
ESL (Electronic Steering Lock) failure has been a known issue in some Mercedes-Benz models, and it can result in the inability to start the vehicle or difficulty turning the key. ESL failure can be a frustrating and potentially expensive issue to resolve, as it often requires replacing or repairing the electronic steering lock module. We have seen this fault is most commonly seen in the following models:
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Valve Body or Conductor Plate And/or Torque Converter Issues
Valve body or conductor plate and/or torque converter issues can result in transmission-related problems, including harsh shifting, delayed engagement, electrical issues or even failure to shift. We have seen this fault is most commonly seen in the following models:
- Mercedes-Benz CLA-Class (C117)
- Mercedes-Benz C-Class (W203, W204)
- Mercedes-Benz E-Class (W211, W212)
- Mercedes-Benz S-Class (W220, W221)
- Mercedes-Benz CLS-Class (W219, W218)
- Mercedes-Benz ML-Class (W163, W164, W166)
- Mercedes-Benz GL-Class (X164, X166)
- Mercedes-Benz R-Class (W251)
- Mercedes-Benz SL-Class (R230, R231)
- Mercedes-Benz CLK-Class (W209)
- Mercedes-Benz GLE-Class (formerly ML-Class, W166)
- Mercedes-Benz GLK-Class (X204)
- Mercedes-Benz GLC-Class (X253)
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Front Control Arm Bushings Wear
Front control arm bushings wear is a common issue most Mercedes-Benz models through age and wear and tear. These bushings are essential components of the suspension system, and when they wear out, it can lead to various handling and ride quality problems. When front control arm bushings wear out, you may experience symptoms such as increased road noise, vibration, poor handling, and uneven tire wear.
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Air Suspension Compressor Failure
Air Suspension Compressor Failure causing the suspension to lose air pressure and result in a sagging ride height. This issue can occur in various models, including the Mercedes-Benz S-Class (W220, W221, W222), E-Class (W211, W212), CLS-Class (W219, W218), and GL-Class (X164, X166).
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Air Springs or Airbag
Air Springs or Airbag can develop leaks or tears, leading to a loss of air pressure and uneven ride height. Models like the Mercedes-Benz ML-Class (W164, W166), GL-Class (X164, X166), and R-Class (W251) have experienced issues with air springs.
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Air Struts/Shock Absorbers Wear/Leak
Air Struts/Shock Absorbers Wear/Leak causing a degraded ride quality. This problem can affect various models, including the Mercedes-Benz S-Class (W220, W221), CLS-Class (W219, W218), and E-Class (W211, W212).
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Valve blocks and solenoids
Valve blocks and solenoids control air distribution in the suspension system and can malfunction, leading to various suspension-related issues. These components can be found in Mercedes-Benz models with air suspension.
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Air Suspension Control Module
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SBC (Sensotronic Brake Control) pump brake failure
SBC (Sensotronic Brake Control) pump brake failure can manifest as a red brake warning light on the instrument cluster, a message indicating "Brake Visit Workshop," or issues with the brake pedal feel and braking performance. We have seen this fault is most commonly seen in the following models:
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AdBlue heaters and faulty AdBlue pumps or injectors
AdBlue heaters and faulty AdBlue pumps or injectors can lead to emission control system malfunctions in various Mercedes-Benz models equipped with SCR systems. Affected models may include the C-Class, E-Class, GLC-Class, GLE-Class, Sprinter, Vito, and others, potentially causing warning lights on the dashboard and reduced vehicle performance.
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Faulty NOx (Nitrogen Oxide) sensors
Faulty NOx (Nitrogen Oxide) sensors in diesel models can result in inaccurate emissions readings and emission control system malfunctions, potentially triggering warning lights on the dashboard and impacting the vehicle's performance. We most commonly see this fault in the Mercedes-Benz GLE-Class (formerly ML-Class, W166) but other diesel Mercedes-Benz are known to be affected.
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Electronic Thermostat failure
Electronic Thermostat failure - due to electronic or mechanical issues, resulting in incorrect engine temperature readings, overheating, or poor engine performance. We most commonly see this failure in the following models:
About
about our
Mercedes-Benz servicing
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An independent, Brisbane-based Mercedes-Benz service mechanic you can trust
Our love of European cars runs deep, and Mercedes-Benz vehicles are no exception. With decades worth of skills, knowledge and experience under the bonnet, our team of passionate automotive mechanics, technicians and electricians will give your car the love it deserves without compromising on quality and value.
Equipped with state-of-the-art tools, crew and diagnostic equipment, we’re fully qualified (and fully confident) to handle the specialist technology and equipment unique to the Mercedes-Benz line.
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How often should I service my Mercedes-Benz
Servicing your Mercedes-Benz at regular intervals is essential to maintaining its performance, safety, and resale value. Most Mercedes-Benz models require servicing every 12 months or 15,000 km—whichever comes first—but this can vary depending on your model and driving habits. We can help you stay on top of the manufacturer’s recommended schedule to keep your Merc in peak condition.
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Do I need genuine Mercedes-Benz parts?
While it’s not strictly necessary to use genuine Mercedes-Benz parts, we strongly recommend using either genuine or high-quality OEM (Original Equipment Manufacturer) parts. These parts are specifically engineered for your Mercedes and help maintain its performance, reliability, and value. We source only trusted components to ensure your car continues to perform exactly as it should.
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Does booking in at a non-dealership avoid my warranty?
No—it’s a common myth. As long as your Mercedes is serviced by a qualified technician following the manufacturer’s specifications and using quality parts, your warranty remains valid. We adhere strictly to Mercedes' guidelines, so you can have complete peace of mind without the dealership price tag.
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We take your Mercedes-Benz seriously
Your Mercedes-Benz isn’t just another car—it’s a finely tuned machine that deserves specialised care. Our technicians are highly experienced with European vehicles and understand the level of precision and attention your Mercedes-Benz requires. We treat your car as if it were our own, ensuring every service is performed to the highest standard.
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The superior alternative to Mercedes-Benz servicing at the dealerships
We offer all the expertise of dealership servicing—without the inflated cost or impersonal experience. From logbook servicing to complex diagnostics, our team delivers dealership-level care with honest advice, transparent pricing, and genuine attention to detail. Choosing us means your Mercedes-Benz gets expert care without compromise.
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After Hours Dropoff
We understand life doesn’t always run on a 9–5 schedule. That’s why we offer an after-hours key drop service, so you can leave your Mercedes-Benz with us at a time that suits you. Simply secure your vehicle and use our safe dropbox—we’ll take care of the rest when we open.
Testimonials
What our customers are saying
Amazing experience!
I booked my A5 in to be looked at after Audi Centre Fortitude Valley said I needed new brakes all around and 7k worth of repairs.From the beginning, the experience was fantastic. From booking and being offered a loan car to arriving and being offered a coffee, it really is the small things that lead to an amazing experience.
Turned out nothing Audi had found was correct and I was shown video proof. All the car needed was some new front brakes. Cannot highly recommend these guys enough!
Brendan, Google |
Efficient, thorough and I left feeling I understood the problem. The token to get a fabulous coffee from the barista outside. Can not recommend Accelerate Automotive highly enough. As a woman who knows nothing about motors and cars, the Technicians took the time to explain it, so I understood it.
Cheryll, Google |
10 ✨Great customer service, loved the video integration from the workshop to show you what needs to be done great personal touch. Ben found a creative and economical solution for the tyres. Love the car diffuser touch.
Clare, Google |
Brands
Service and supplies you won’t get anywhere else
A lot of later-model Mercedes-Benz require specialist parts like oils that can’t be found in most garages and workshops. As a European car mechanic, you can be confident your car will be serviced with the highest quality and correct supplies required to keep your Mercedes running perfectly, while ensuring we don’t compromise your warranty. Be warned – going with a generic alternative as a ‘cheap’ one-size-fits-all solution can be an expensive mistake.
Book Now
Book your
Mercedes-Benz
service
Mercedes-Benz servicing in Brisbane is our specialty. Don’t take the gamble of going with a generic mechanic – get the superior, tailored maintenance you require from Brisbane’s most trusted European car specialists.
Our Location
Coopers Plains Brisbane
When you enter the doors of Accelerate Automotive on Beaudesert Rd, you’ll instantly feel at home. It’s what we love best about our mechanical repairs and personalised car servicing business. There is a lot of passion behind our boutique automotive repair business. More about Accelerate Auto...
The Team
Articles
07 2143 8047